What is the William Street tram stop upgrade project?

We're upgrading city tram stops on Route 58, to make travelling by tram easier for everyone - including passengers who are vision impaired or using wheelchairs, prams, and other mobility aids.

Stops 5 and 7 on William Street in Melbourne's CBD will be upgraded in late 2019 to improve safety, accessibility, and journey times.

As a part of the project, Stop 6 (Lonsdale Street/William Street) will be closed, because the upgraded Stops 5 and 7 will be longer and closer together. 


What is being upgraded?

Route 58 Stop 5 (Bourke Street / William Street) and Stop 7 (La Trobe Street / William Street, Flagstaff Station) will be upgraded to accessible platform tram stops.

They will improve safety by separating passengers from traffic, and installing new collision barriers, fencing, and more pedestrian crossing points.

Tram tracks and overhead wires will be also be replaced along William Street, between Flinders Lane and Dudley Street.

In partnership with the City of Melbourne, we will deliver new separated bicycle lanes along William Street between Little Collins and La Trobe streets.

Doing these works together means we can limit impacts on the community through fewer road closures and deliver the benefits of these upgrades sooner.

Why do the tram stops need to be upgraded?

The Victorian Government is working to make Melbourne’s tram network accessible for all. These new accessible stops will help everyone to get on and off the tram more easily.

The Disability Standards for Accessible Public Transport 2002 set out the minimum accessibility requirements that providers and operators of public transport must comply with, to ensure that access to transport is consistently improved for everyone. The Department of Transport is working in partnership with Yarra Trams to upgrade tram stops on the network.

What design is proposed for the tram stop upgrades?

The new stops will feature two parallel platforms with ramps linking the platforms to pedestrian road crossings.

Both stops will be longer than the current stops in the middle of the road.

Stop 5 will be located in William Street between Bourke Street and Little Bourke Street, and  Stop 7 will be located in William Street between La Trobe Street and Little Lonsdale Street.

This design separates people from cars making it safer for passengers to wait for, board, and step off the tram. They also cater to future growth, with increased capacity for more passengers.

A dedicated bicycle lane and one lane for road traffic will also be provided in both directions.

What passenger facilities will be installed at the upgraded tram stops?

The new stops will have more shelters and seats, better lighting, and real-time passenger information via screens and audio buttons.

The stops will also be fully separated from road traffic.

When will these works happen?

Construction is scheduled from late November to mid-December 2019. Stop 6 will be closed once these works commence.

Who is delivering these works?

This project is being delivered by the Department of Transport in partnership with Yarra Trams and the City of Melbourne.

Why have stops 5 and 7 on Route 58 been chosen for the upgrade?

Route 58 is an important link between some of Melbourne's key health, business, and tourist destinations, including The Royal Melbourne Hospital, The Royal Women's Hospital, Peter MacCallum Cancer Centre, and the Royal Children’s Hospital.

It also connects to the Shrine of Rememberance, Melbourne Zoo, Queen Victoria Market, the City, Southbank, and Toorak.

Many of the other key stops on this route have been upgraded and are already accessible.

The new Stop 5 will better connect passengers with low floor trams operating on routes 86 and 96, via the accessible tram stop in Bourke Street at the corner with William Street.

The upgraded Stop 7 at La Trobe Street will also provide better access to and from Flagstaff Station. This will further enhance the Flagstaff Station precinct as an important transport hub in the north of Melbourne’s CBD.

Why is Stop 6 being closed?

The new stops 5 and 7 platforms will be longer and closer together. As Stop 6 will then be too close to both platforms, it will be closed.

Passengers will still be able to easily catch the tram to and from the area after the stop is closed.

What will change along William Street after the tram stop upgrades?

William Street is being upgraded around these new stops to keep pedestrians, trams, and bikes moving, helping everyone get around.

Bus stops will be moved to enable dedicated bicycle lanes to be built along William Street.

On-street parking will change with some spaces removed or relocated to nearby streets.

Traffic lanes will also change with a single lane in each direction, and some changes around the main intersections.

How will pedestrians benefit from this project?

Wider pathways and new crossing points from tram platforms to the footpath will improve access for pedestrians.

Pedestrian flow between Flagstaff Station and Stop 7, as well as around the precinct, will improve with a new dedicated ‘zebra’ crossing from the northbound tram platform to the station entrance.

How will cyclists benefit from this project?

William Street has been identified key cycling corridor. That’s why we’re partnering with the City of Melbourne to upgrade bicycle lanes along William Street at the same time as the tram works.

Separated lanes will be built with raised lane kerbs and markings making it easier and safer for cyclists to travel.

How will traffic lanes be affected by this project?

The new tram stops are larger and take up more space on William Street.

As there is limited road space available for trams, bicycles, pedestrians, and road traffic, the design of the tram stops, traffic lanes, and parking zones has been carefully considered to balance the needs of all road users.

Traffic lanes will change, with one lane in each direction along William Street. Some turning lanes at intersections will also be modified, and vehicles travelling south along William Street will no longer be able to turn right into La Trobe Street.

How will parking be affected by this project?

As there is limited road space available for trams, bicycles, pedestrians, and road traffic, the design of the tram stops, traffic lanes, and parking zones has been carefully considered to balance the needs of all road users.

On-street parking will change with some spaces removed or relocated to nearby streets.

We’ve worked with the City of Melbourne to find nearby areas to help offset spaces removed or relocated on William Street.

What will construction involve?

Construction is scheduled for late-November to mid-December. During this time William Street will be closed in stages as work progresses between Flinders Lane and Dudley Street.

Works will include breaking up and removing concrete and tram tracks, laying new tracks and foundations, replacing the road surface, and constructing two new accessible tram stop platforms.

In the lead up to construction, you may also see works happening on overhead wires and poles, and the delivery of supplies and equipment to site.