What is the Nicholson Street Route 96 upgrade?

Route 96 is Melbourne's busiest tram route.

Stops along Route 96 are being upgraded to make it Melbourne’s first fully accessible tram route.

New raised stops along the route will enable everyone, including people who are vision impaired or using wheelchairs, prams and other mobility aids, to get on and off the tram safely and easily.

Upgrades will also include passenger information, shelter, seating and lighting. 

Why was Route 96 chosen for the upgrade?

Route 96 is Melbourne's busiest tram route and as a result was chosen as the first route in Melbourne to be fully serviced by low-floor E-Class trams. 

Paired with the trams, the raised or platform style of tram stops provide easy, safe access for all passengers. 

What are the details of the new stops? Will they be central island stops?

Stops 16 - 22 will be upgraded with accessible centre island platforms to accommodate both inbound and outbound trams in one location.

Stops 23 - 25 will be upgraded with accessible easy access stops to keep traffic flowing, while also giving passengers level access from the footpath to the tram.

Will the new stops be in the same location as the existing stops?

Some tram stops will be relocated or removed to make sure stops are spaced more evenly.  

Ideally tram stops are spaced approximately 400 metres apart to improve passenger access and tram journey times.   


Will there be a reduction in parking or changed traffic conditions once the stops are built?

Yes. Centre island and easy access tram stops are wider than old style tram stops to improve safety and provide more space for passengers waiting for their tram. 

Parking arrangements on Nicholson Street will change in various locations to allow for the new accessible tram stops.  PTV, VicRoads and local councils are working together to keep cars and trams moving, while minimising changes to parking. 

Why do level access platform stops need to be built?

PTV is striving to deliver a public transport network that is accessible to everyone in the community.

By upgrading trams stops to align with low floor trams, passengers who are vision impaired or using wheelchairs, prams or other mobility aids can more easily use Melbourne's trams.

The Disability Standards for Accessible Public Transport 2002 set out the minimum accessibility requirements that providers and operators of public transport must comply with to ensure that access to transport is consistently improved.

Since October 2002, all new public transport conveyances, premises and infrastructure must comply with the transport standards. Existing facilities need to comply by 2032.